TurnoverPing
Documentation
60 second setup

Getting Started with TurnoverPing

Set up automated cleaning notifications for your vacation rental in just a few minutes. This guide will walk you through the complete onboarding process.

What you'll accomplish

  • Connect your Airbnb, VRBO, or Booking.com calendar
  • Set up your first property with checkout/check-in times
  • Add your cleaner with their preferred notification method
  • Start receiving automatic cleaning job notifications

Before you begin

Make sure you have the following ready:

Calendar URL

Your iCal export URL from Airbnb, VRBO, or Booking.com.Learn how to find it →

Cleaner contact info

Your cleaner's phone number (for SMS/WhatsApp) or email address.

Step-by-step setup

1

Create your account

~1 min

Sign up for a free 14-day trial. No credit card required.

  • Enter your email and create a password
  • Confirm your timezone (auto-detected)
  • Verify your email address
2

Connect your calendar

~2 min

Paste your Airbnb, VRBO, or Booking.com iCal URL.

  • Copy the iCal export URL from your booking platform
  • Paste it into TurnoverPing during onboarding
  • We'll automatically detect all upcoming bookings
Learn more
Step 2: Connect your calendar
3

Add your property

~1 min

Name your property and set checkout/check-in times.

  • Enter your property name and address
  • Set default checkout time (e.g., 11:00 AM)
  • Set default check-in time (e.g., 3:00 PM)
  • Add any notes for your cleaners (door codes, special instructions)
Learn more
Step 3: Add your property
4

Add your cleaner

~1 min

Add your cleaner's contact info and notification preference.

  • Enter your cleaner's name
  • Choose their notification method: SMS, WhatsApp, or Email
  • Enter their phone number or email address
  • Select their preferred language (English or Italian)
Learn more
Step 4: Add your cleaner

What happens after setup?

Once you complete the onboarding, TurnoverPing starts working automatically:

  1. 1TurnoverPing syncs your calendar every 15 minutes
  2. 2When a new booking is detected, a cleaning job is automatically created
  3. 3Your cleaner receives a notification with job details
  4. 4They reply "OK" or click "Accept" to confirm
  5. 5You see confirmation status in your dashboard
  6. 6Cleaners get a daily morning summary of their jobs

Setup Complete

Onboarding complete - You're all set!

Your Dashboard

After setup, you'll see your dashboard with all imported bookings displayed as cleaning jobs:

Dashboard showing cleaning jobs on the calendar

💡 Pro tips

  • Add a backup cleaner – If your primary cleaner declines, the job automatically goes to your backup. Learn more
  • Enable photo uploads – Let cleaners submit verification photos when they complete a job. Learn more
  • Use WhatsApp for international cleaners – SMS is only available for US/Canada numbers. WhatsApp works worldwide.

Next steps

Add more properties

Connect additional rental properties and calendars.

Manage your cleaners

Add more cleaners and set up backup assignments.

Explore the dashboard

Learn how to view, filter, and manage cleaning jobs.

Understand notifications

See how SMS, WhatsApp, and email notifications work.

Ready to get started?

Create your free account and set up your first property in 60 seconds.

Start Free Trial
Getting Started with TurnoverPing | Documentation